Saffron Restaurant - Durban North

What 3 people say about Saffron Restaurant

7.8 Based on 3 reviews. 0% of the guests recommend this restaurant.

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"23\05\2015"

10.0 Cuisine 10 | Service 10 | Atmosphere 10

Took my son for a Birthday lunch buffet on a Saturday and was pleasantly surprised at the quiet peaceful surroundings. Food was excellent.
Desserts were delicious.Best place in Durban if you're into buffet style meals. Will be back soon . Keep up the good work guys.

Seema Tathee at 29 June 2015

"Double charged for dinner, still no refund"

3.3 Cuisine 5 | Service 1 | Atmosphere 4

On 21 February 2015 I made a reservation for dinner at the Saffron restaurant. Upon arrival, I gave my name to the guy at the front desk.
He instructed me to pay R560 and said, "That is the charge for dinner",.
I was unsure why I was being charged up front but paid the R560 as demanded.
I was led to believe that ...

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A waitress seated us and we ordered off the menu.
I was not aware that there was a buffet dinner. After dinner the waitress handed me a bill of R318. I was puzzled because I had already paid for dinner.
When I queried, I was informed that I had paid for the buffet, which nobody had informed me about.
I called the Manager on duty, Navin. He apologised and asked the guy at the front desk to fill out a refund form.
The guy at the front desk insisted that I was at fault and became very rude to me.
The Manager apologised to me and assured me that my R560 would be refunded by 25 February.
This has not happened. Every time I call in at the restaurant I am told that the money will be refunded in a few days and nothing happens.
I am appalled at the service at Saffron restaurant.

Previn Pillay at 12 March 2015

10.0 Cuisine 10 | Service 10 | Atmosphere 10

AN absolutely brilliant buffet, go hungry because there is so much to eat, you have to try everything!!!! This is a must do restaurant if you live in Durban, you will not be sorry!!! The prawn and fish buffet is a decadent culinary delight.

Dawn Wallenkamp at 23 May 2013

Map All restaurant deals in Durban North

329 Umhlanga Rocks Drive, Coastlands Umhlanga Hotel and Convention Centre 4000 Durban North

About Saffron Restaurant

This restaurant overlooks the main Umhlanga beach and is opened daily for breakfast, lunch and dinner. After a sumptuous meal, tuck into a cafe mocha or select from our imported coffee blends at the Vanilla Coffee Shop adjacent to the restaurant.

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Frequently asked questions

1. Do I need to pay upfront?

At most restaurants, you can make reservations for free and cancel them without any charge. You'll settle the bill when you dine at the restaurant. However, some restaurants may request a small deposit, and they will send a prepayment request via Dineplan to confirm your reservation.

2. How do I know if my reservation is confirmed?

You will receive a confirmation for every reservation within a few minutes at the email address you provided. Haven't received anything? Please check your spam folder.

3. I follow a special diet. Can the restaurant accommodate that?

Yes, restaurants always take dietary preferences into consideration.

You can specify your dietary requirements in the comments section of the reservation form.

4. Are drinks included in the menu price?

In most deals, drinks are not included.

However, some restaurants may offer a welcome drink or provide a wine-pairing option, and this will be clearly indicated in the restaurant's menu.

5. How can I change my reservation?

No problem.

If you've created an account with us, you can log in to your account and easily change your reservation.

Don't have an account? Click on the link in the confirmation email of your reservation.

6. How can I cancel my reservation?

You can cancel your reservation from the confirmation email: Click on 'Manage Reservation' in the email and then click on the 'Cancel Reservation' button. If you have created an account, you can also do this easily by going to 'My Reservations.' You can also contact us via email at info@restaurantweek.co.za.

7. Is cancellation free?

Yes, you can always cancel for free.

If you have made a prepayment via Dineplan, you can cancel up to 24 hours before your reservation. The amount you paid in advance will be automatically refunded to your account. Refunds through Dineplan should be resolved in communication with the restaurant, and we are not directly involved in this process.

8. Until when can I cancel my reservation?

You can cancel your reservation online up to 8 hours in advance, or by phone up to 1 hour before your reservation time. However, we kindly request that you cancel as soon as you know you won't be able to make your reservation.

9. What is Restaurant Week South Africa?

During Restaurant Week South Africa, you can indulge in a fabulous 3-course dinner at over 140 of the finest restaurants in South Africa, starting at ZAR 295.00 per person. Restaurant Week South Africa is held twice a year, in Autumn and Spring.