The main floor is at the heart of Mondiall, with Tempelhoff’s kitchen flowing naturally into the central dining area to allow direct interaction at all times. The use of black leather, antiqued mirrors and herringbone pattern textile in this part of the building references back to the glamorous ‘old ways’, while showcasing a confident contemporary reinterpretation – much like Tempelhoff’s cuisine. The Mezzanine floor meanwhile features a Chef’s Table for up to 20 guests which, with the aid of shutters especially imported from a demolished plantation in Argentina, can be transformed into an exclusive private dining area. The outer layer of the restaurant makes use of back to back banquet style seating, using tobacco colour leather, light herringbone and a lightly tanned timber, while the long bar area extends onto a wrap-around deck with café style seating to make the best of glorious summer weather.
The evening got off to a rocky start with our reservation not having actually gone through to the restaurant. Despite our confirmation email and sms we arrived at Mondiall to taken aback staff faces and much questioning (we were not the only ones that this had happened too).
Fortunately they made a plan, placing us upstairs in their more private tasting area above the main restaurant. Although it was could've been noted that the area was really not a normal dining area (boxes, stationary and various other bits and pieces stacked neatly in the corner) the evening proceeded to get much better.
I did unfortunately find a piece of tissue paper in my starter salad, but the food was so good, the atmosphere so great and friendly and my guests were having such a great time that it was of little issue at the time.
The remainder of the evening was great. The food was delicious and out waiter, Scott, was absolutely fantastic.
I cannot blame Mondaill for the problems around the reservation, but considering the circumstances they dealt with it incredibly well. All waiters and waitresses were friendly, helpful and very professional.
The reservation issue did taint the evening for me slightly, but I would not see this as a fault from the restaurants side, and would love to go back there again sometime.
As this was our first time at Mondiall, we did not know what to expect. With a beautiful setting and great atmosphere, our expectations were quite high.
Upon arrival, we were disappointed to find that the menu shown on the Restaurant Week website where we made our booking, differed from the menu at the restaurant especially when we had been looking forward to the Wagyu beef burger (there was no burger on the restaurant menu). We expressed our disappointment to the manager, who was very accommodating and allowed us to have the burger.
Service however was very slow, and we only received our starters an hour and a half after arriving. The salad was quite bland, but the tostados were tasty.
The pork belly main consisted of 3 tiny pieces with hardly any sides, but was enjoyable. After all the drama surrounding the burger, we found it to be quite dry and disappointing, the fries being the hero, especially as we had to share the fries to make up for the hole left in my belly after the tiny pork belly main.
The desserts were nice, but not out of this world.
All in all, our Sunday at Mondiall was meodiocre.
Our experience was disappointing and not at all what one would expect of Peter Tempelhoff. After being seated and perusing the menu for some time, we ordered. There were two choices for each course. Upon ordering we were then told that one of the two choices for the main dish was not available. We should have been advised of this when we were seated and before we had wasted time making our choices. How can a professional restaurant, participating in restaurant week, run out of one of only two choices on their menu? Surely they keep track of stock and make sure they have enough for the week and re-order if neccessary?
We made our choices for starters and for mains. The waiter later came to check on us and told us our food would be arriving now. 20 minutes later, he arrived with our main courses! We told him we hadn't had our starters yet. He said "but the kitchen said the starters have come out already." No apology, it was almost as if he was questioning us?! We said "No, really, we haven't had our starters yet?! You haven't brought them to us." He said "Yes, but we have runners, so someone else could have brought them to you." He told us when he was in the kitchen he was unsure and said he would come and check with us if we had had our starters but the chef advised him that would be unprofessional. So he just brought our mains.(?!!) Its appalling that a waiter should be so intimidated by the kitchen, that he would rather come and embarrass himself in front of guests rather than challenge the kitchen. Surely a waiter keeps track of his tables and should know if a starter has come out and also know if it had been cleared away. So we ate our mains while he went off to sort out our starters. Which arrived after we had finished our main course.
To sum up: the food was unexciting, underwhelming, the service was poor and there was the unforgivable mistake by the kitchen of running out of one of the two choices AND then not timeously advising guests of this.
I had heard poor reviews from 3 different foodies friends about Mondiall, but I wanted to try it for myself after having enjoyed the Greenhouse so much. Now having been to Mondiall, I can believe that it really is disappointing.