When we arrived at The Stratus Room there was no one to welcome us at the front desk. I walked through the entire restaurant and almost into the kitchen with no waiter in sight. Waited about 15 min to be helped. No table was reserved for us - we could choose our table. The table was not laid out so it was rushed to put glasses etc on table. Waiter came to take drinks order but we did not have a wine list yet. Drinks came but no ice as requested. After asking 2 waiters we finally got ice. Placed food order and allthough we were not in a rush it did take extremely long. Starter was 3 Bean soup which was tasty. Then another long wait for mains. Both pork belly and the fish were good. Desert was not that great. Pear tart pastry was tough. Ordered americano to end off meal. Was served in a big mug and from a coffee vending machine . Not good at all. Waiter was friendly but insufficient and unprofessional.
This is not a restaurant I will go back to or recommend. Not worth the while.

After looking forward to the stratus room, this was quite an underwhelming experience at best. The ambience wasn’t great with terrible cover music blaring and the service being quite lax ( our waitress was swinging our sparking water as she brought it to our table).
There was only one person on the floor when we arrived who was also on the phone so she kind of shushed is to find our own table without even asking our reservation name. This was only ok because there were 2 other tables in the restaurant.
Bread arrived with, what we were told was wasabi butter, but it was rock hard and tasted nothing like wasabi.
The lack of options for the first course was disappointing. The soup was more a 3 bean stew, but did come well presented.
The main course were quite disappointing as the risotto on the fish dish was over cooked and the pork belly dish arrived cold with the potatoe purée having the consistency of glue. We didn’t finish either.
Hoping for the dessert to make things right, we were greeted with a very limp tart with soggy pastry and terribly icy ice cream. The custard also had a skin on the top an was the consistency of water.
After dessert we called for the bill after only being there for an hour, only to be surprised by the fact that a sparkling water cost R60?
Unfortunately, not worth the 1 star.

Despite the elevated position above Riebeeck Street our experience was underwhelming. On arrival at 1pm there was no one in the restaurant, not even staff! Eventually we were shown to a table and given the Restaurant Week menu - only two choices at each course, either vegetarian or chicken. As this is the kind of thing we eat at home all week we were very disappointed and decided to choose from the a la carte menu instead. The food was very average, the tuna overcooked and the wine list expensive and very limited for a hotel group of this size. The management should show case their restaurant during Restaurant Week with a more enticing menu and get people to return at other times as a result. Not great.